Frequently Asked Questions
What Is a Care Navigation Service?
A care navigation service is an independent, expert-led support system that helps you understand your care options and navigate the complex landscape of government-funded services and private care providers.
Is Clear Pathway a Government Agency?
No, Clear Pathway is an independent, professional service founded by Georgia Mitchell. We are not affiliated with the Australian Government or My Aged Care, providing a direct, expert, and trustworthy alternative.
How do I get started?
Begin with the online enquiry form or book a free 15-minute Pathway Call. This brief call helps confirm whether Clear Pathway is the right fit and which service best matches your needs.
Do You Provide Support for My Aged Care Assessments?
Yes. Clear Pathway can help you prepare for a My Aged Care assessment, organise relevant information, clarify your support needs and understand the outcome and next steps. Support does not guarantee eligibility, funding or a particular assessment outcome.
What Services Do You Offer?
We provide personalised aged care planning, assessment preparation and advocacy, provider research, care implementation, and ad hoc navigation support for existing clients or pre-agreed work.